vybes

.africa

Privacy Policy

Simple version

At Vybes Africa, your privacy is a promise, not a checkbox.
When you use our platform, we collect certain information to give you the best possible experience, keep things secure, and meet legal obligations.
We never sell your data or share it carelessly.

Here’s what you should know:

  • We collect only what we need — like your contact info, ID, or usage data — to improve our services and personalize your experience.

  • We use this information to verify your identity, secure your account, enhance your experience, and comply with the law.

  • Sometimes, we work with trusted service providers to process data securely — for example, for payments or analytics.

  • We protect your data using encryption, strict access control, and continuous monitoring.

  • You can always reach out to us to access, correct, or delete your information.

We’ll update this policy if laws change or if we make major updates. You’ll always know when we do.

If you ever have questions, contact us at [email protected]

Legal and Compliance Section 

Vybes Africa (We, Us, or Our) is dedicated to safeguarding your privacy and Personal Data, adhering to the highest Data Protection standards in accordance with relevant legal and regulatory requirements, including the Data Protection Act (DPA). We seek your consent, when necessary, for the processing of your information, encompassing the collection, use, storage, archiving, and sharing of your personal information. This is done in compliance with the DPA and applicable laws, as well as any other notices you may have received based on your association with us.

The objective of this Notice is to provide you, the Customer, with a clear understanding of the Personal Data we gather, utilize, store, share, or process during your interactions with us. We aim to offer you more personalized products and services, and we conduct these activities on legal bases outlined in this Notice. Additionally, the Notice elucidates the various measures in place to ensure the security of your Personal Data and mitigate the risk of unauthorized use, disclosure, or destruction. Please note that this Notice is subject to updates to align with the latest local and international laws, regulations, and industry best practices. In the event of changes or updates, we will notify you, seek your consent where applicable, and update the date at the bottom of this page.

Your Information

We gather and utilize your Personal Data as necessary to deliver personalized products and services at a high standard, comply with legal requirements, and manage risk. We may collect various types of Personal Data, including but not limited to:

  • Information for identification purposes, such as your name, national ID number, passport, and date of birth.

  • Contact information, including your national address, email address, and phone number.

  • Details to provide you with products and services, such as marital status, employment history, income, etc.

  • Information related to your digital activities.

We acquire Personal Data through various channels, such as websites, mobile devices, phone conversations with our representatives, emails, chats, and other digital interactions.

Legal Justification

We will solely gather and utilize your Personal Data for the following legitimate reasons:

  • When the processing aligns with the genuine interests of the individual whose Personal Data is in question, but direct communication with that individual is impractical or challenging.

  • When the processing is in accordance with another law or the fulfillment of a prior agreement in which the individual is a participant.

  • In cases where the controller is a Public Entity, and the processing is necessary for security purposes or to comply with judicial requirements.

  • When the processing is essential to achieve a lawful interest of Vybes Africa or any other party, while respecting the rights and interests of the individual whose Personal Data is involved, this applies only if the Personal Data is not Sensitive Personal Data and complies with the regulations and provisions outlined in the applicable laws.

Sharing and Transfer of Personal Data

We may disclose your Personal Data to both internal and external entities (such as regulatory authorities, service providers, partners, etc.) for processing, as needed to accomplish the purposes outlined in this Notice. In certain situations, when permissible by law, this may entail transferring your Personal Data beyond the local region. Such transfers will be conducted in adherence to legal requirements. When we move your personal information outside the region, we will implement necessary measures to guarantee the application of suitable safeguards, maintaining the same level of protection as mandated by law.

Security of Data

We have implemented suitable security measures to:

  • Safeguard your Personal Data against accidental loss, unauthorized use or access, alteration, or disclosure (including measures such as access control, network security, communication security, etc.).

  • Address any potential breaches of Personal Data, and we will inform you and the relevant authority in the event of a breach, as mandated by legal requirements.

Retention of Data

We will keep your Personal Data only to the extent required by law or as necessary to fulfill the purposes outlined in this Notice. This may include meeting operational and legal obligations, such as maintaining records, supporting client relationship management, addressing legal claims, and responding to regulatory requests. Once legally allowed, we ensure the secure deletion of Personal Data.

Contact Information

If you have any questions or concerns regarding this Agreement, please get in touch with us at [email protected] via email

This Agreement was last updated on Monday, October 17th, 2025.